Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
We believe that gambling should be enjoyed as entertainment only. Gambling is a form of leisure activity with uncertain outcomes and should never be viewed as a way to earn money, solve financial problems, or generate income. Always gamble only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use our services. We are committed to preventing underage gambling and comply with all UK Gambling Commission regulations.
Parents and carers: If you're concerned about a young person's gambling, please contact the support organisations listed below.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Check yourself against these warning signs:
- Gambling more frequently or with larger amounts than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities from family, friends, or healthcare providers
- Neglecting work, education, or personal relationships due to gambling
- Borrowing money or using credit to fund gambling
- Experiencing mood swings or irritability when unable to gamble
- Failed attempts to reduce or stop gambling
- Using gambling to escape stress, anxiety, or low mood
- Lying about the time or money spent on gambling
- Experiencing financial difficulties or debt related to gambling
If you recognise any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools & Safeguards
Most responsible gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose
- Betting Limits: Restrict the size of individual bets
- Reality Checks: Enable reminders that pop up during play sessions to prompt reflection
- Session Time Limits: Set automatic session cut-offs to prevent extended play
- Self-Exclusion: Voluntarily exclude yourself from a casino for a set period or permanently
Contact customer support to activate any of these tools on your account.
Support & Helpline Services
If you or someone you know is struggling with gambling, help is available. Please reach out to:
United Kingdom
- GamCare - Free, confidential counselling and support for problem gambling
www.gamcare.org.uk
Phone: 0808 8020 133 (Free, 24/7) - GamStop - National self-exclusion scheme across all UK-licensed operators
www.gamstop.co.uk
Phone: 0800 197 8994 - Gamblers Anonymous - Free peer support meetings
Phone: 020 7384 3060 - National Debtline - If gambling has caused financial difficulties
Phone: 0808 808 4000 (Free, 24/7)
International Support Services
- Australia: Gambling Help Online - www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council - www.responsiblegambling.org
- United States: National Council on Problem Gambling - www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) - www.bzga.de
Take Action Today
If you believe you have a gambling problem or are concerned about your gambling behaviour, please seek help now. There is no shame in asking for support, and help is available free and confidentially.
Remember: The earlier you seek help, the easier it is to overcome problem gambling. Reach out to GamCare, GamStop, or any of the organisations listed above.
For immediate crisis support in the UK, you can also contact Samaritans on 116 123 (24/7, free).